NDIS Support Coordinator

  • Mental Health Association Of Central Australia
  • Alice Springs NT
  • Annual Salary: $74,920 - $80,608
  • Annual Leave: 6 weeks plus leave loading
  • Accommodation: N/A
  • Vehicle: N/A
  • Additional Leave: 11 days personal leave
  • Extras: Access to salary packaging, annual wellbeing allowance of $400




MHACA is a specialist psychosocial recovery and mental health promotion organisation with a
strong presence and reputation in the community. We strive to make a difference in the lives of
people with a mental illness by supporting participant-driven mental health recovery and assisting
communities and organisations to actively improve their mental health and well-being.
Our psychosocial support services and educational programs aim to enhance the mental health and
wellbeing of people living in Central Australia through a range of programs and activities including:

• NDIS funded support coordination, capacity building, living skills and social and
recreational activities
• Individual support to people experiencing mental illness
• Tenancy support to people who are homeless or at risk of homelessness
• A day program offering group activities and peer support
• Mental health promotion to reduce stigma and raise community awareness
• Suicide prevention activities
• Training in mental health first aid, suicide intervention and awareness skills, workplace health and
related areas
• Advocacy for improved services at local, state, and national levels.

Position Summary

MHACA’s Support Coordination Team assists NDIS participants with mental health difficulties and
a permanent and significant disability to access quality formal and informal support services in
their community. The Support Coordinator will have responsibility for establishing and
maintaining a positive collaborative relationship with the participant. They have responsibility for
ensuring the participant is linked to the services and supports that will allow them to achieve the
goals articulated in their NDIS Plan. The Support Coordinator will actively be involved in the
development, implementation, monitoring, review and reporting of participants programs with
key stakeholders.

Participants are supported and encouraged to have control and choice over how, when and
where those supports are provided. Support Coordinators are employed to facilitate this process
and help participants and their families seek opportunities to build capacity to enable them to
reach greater levels of independence and improved quality of life.

Key Responsibilities

• Identify and coordinate a range of service providers and supports to meet the identified
needs of the participants accessing NDIS.
• Support NDIS participants to build capacity to coordinate their NDIS plans and ensure support
is focused on their goals and plans.
• Actively engage in the development, monitoring, review and reporting of participant’s NDIS
Implementation Plans and sharing progress with key stakeholders.
• Ensure that appropriate resources are available to achieve the agreed service delivery and
related tasks.
• Build capacity for participants and families enabling them to have greater levels of
independence and resilience.
• Build NDIS capacity for participants and family to understand and navigate service systems.
• Monitor expenditure and support participants to remain informed about their rate of
expenditure and the potential effects.
• Maintain up to date accurate and comprehensive participant records and documentation in
accordance with legislative requirements.
• Liaise with and report as required to NDIA in relation to NDIS participants and their plans


For further information please contact Rachel Ashton on (08) 8950 4600 or visit the MHACA

Applicants must address the Selection Criteria and include a resume and contact details of three current referees.

Please forward to:

Mental Health Association of Central Australia
PO Box 2326


Email to ndis@mhaca.org.au

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