Walytjapiti Case Manager – Intensive Family Support Program

  • Ngaanyatjarra Pitjantjatjara Yankunytjatjara (NPY) Women’s Council
  • NPY region (SA) with travel to Alice Springs
  • Annual Salary: $75,754 - $85,709 (neg). Salary sacrifice is available
  • Annual Leave: 32 Days
  • Accommodation: Provided rent-free, includes mobile phone and utilities
  • Vehicle: Provided
  • Additional Leave: 15 days of personal leave to care for you and your family
  • Extras: 10% Superannuation; annual retention bonus; Relocation assistance and reimbursement for hotel quarantine fees (if applicable). People of Aboriginal and Torres Strait Islander descent are encouraged to apply.




Ngaanyatjarra Pitjantjatjara Yankunytjatjara (NPY) Women’s Council was founded by and is led, governed and directed by women from the NPY region. It was created to give a voice to women across 26 desert communities in the cross-border regions of Western Australia, South Australia and the Northern Territory. Today, we continue to provide progressive, innovative and evidence-based work in service delivery, advocacy and support.

Employee Benefits

NPY Women’s Council follows strong values and high principles that guide our work. We provide a comprehensive orientation program, best practice supervision, professional development that includes vicarious trauma training, 4WD training, first aid training and more, as well as free and confidential counselling services to support you.

We understand what it takes to live and work remotely, especially if you are relocating from interstate. That’s why we offer relocation assistance, pay for hotel quarantine fees and offer two weeks paid accommodation upon arriving in Alice Springs. We also have above award salaries with an additional $6,375 in salary packing benefits and a retention bonus of $1,056. Not to mention that by living and working in one of our remote communities, the Case Manager can save up to $25,000 a year on living expenses.

About The Team

The Child and Family Wellbeing Service is made up of three programs; Child Nutrition, Intensive Family Support and Child Advocacy.The primary focus of the Child and Family Wellbeing Service (CFWS) is to deliver targeted, efficient and effective community services within the NPY region, seeking the best possible outcomes with regard to improving the quality of life for Anangu children and communities.

About The Role

The Walytjapiti Case Manager will provide therapeutic trauma informed case management with families who are at risk of entering the child protection system.

Key Responsibilities

Assist families to increase their supports and connections within community to increase
their capacity to meet the needs of their children through family oriented, client centred
case management

Deliver case management support including developing a case plan, engage in reviews
of these case plans, obtaining consent to participate in the program and facilitate
communication between all parties.

Provide education, training, advocacy and practical support to carers and/or families
needing ongoing support. This will include communication, coordination, liaison and
referrals with other NPYWC Programs, community health services, clinics, child welfare
agencies, and other human service agencies operating in the NPY region, ensuring that
the strengths and needs of the family have been assessed.

Develop and maintain partnerships with relevant organisation staff such as Aboriginal
Legal Services, Police Services, Child Protection Departments Workers

Provide appropriate advocacy for carers and children to have access to culturally
appropriate support, education, resources and services so that personal development
and self-worth of clients is promoted.

Appropriately assist specified families in regard to underlying issues that affect general
health and well-being, including educational, emotional and developmental needs of
children in referred families through family oriented, client centred case management

Support community and regional based initiatives that will ultimately help improve the
quality of life, health and safety of clients

Administer and maintain accurate records, data collections and reports as required by
the funding. This includes client case file management; workshop statistics; filing of
meeting minutes; administration of Emergency Relief and brokerage funds; and reports to
team meetings, the CFWS Manager, NPYWC Directors and Communities.

Working in a Malparara (together/side by side) partnership with an Anangu (Aboriginal)

Be responsible for the maintenance and accountability of vehicle and project equipment.

Attend and provide reports to NPYWC Directors, General Meetings and other meetings as

Attend training courses as required.

Other reasonable and lawful duties as directed

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