Financial Capabilities Team Leader

Commonwealth Financial Counselling (CFC) contributes to the program objectives by helping people in financial difficulty to address their financial problems. CFC provides one-on-one intensive support, including the provision of information, advocacy and referral to other service providers if necessary.

Financial Wellbeing and Capability services (FWCS) assist people to build longer-term capability to budget and manage their income better. Financial Wellbeing and Capability workers (FWCW) deliver financial literacy education, information and coaching and maintain a strong focus on supporting consumers to change their behaviours and ‘learn by doing’.

Conduct client assessments, evaluating individuals as well as family groups. Provide information, advocacy, support and appropriate referral to clients seeking assistance in relation to their rights and responsibilities in financial counselling and associated areas. Assist clients to pursue their rights with government departments and appeals tribunals with an emphasis on self help whenever appropriate. Accurate record management, statistical analysis and compliance to funding agreement at all times. Act as a resource and ascertain those areas in which the community identifies its needs for financial management educational programs to be introduced. Assist Ngaanyatjarra Council Community staff in the planning and preparation of providing information sessions and workshops on a range of financial topics to community and family groups. To network and liaise with community groups, government departments and other stakeholders to establish sound working relationships.