CDP Engagement Officer
NB: Only one house is allocated for this position and also for the Cultural Centre Coordinator. As such, these two roles would best suit a couple.
Ngaanyatjarra Council (NCAC) is the CDP Provider for the Ngaanyatjarra region and provides a single point of contact for CDP participants and employers. NCAC has now been awarded the contract until June 2022.
Under CDP, all adult jobseekers in remote communities aged 18 – 54 years, not in work or study, have to undertake continuous Work for the Dole activities – 20 hours a week, 46 weeks per year.
Under CDP, jobseekers receive assistance from Ngaanyatjarra Council CDP Engagement Officers to help build their skills, become job ready and to participate to their maximum capacity in community development and work-like activities that benefit their community.
NCAC works closely with the Ngaanyatjarra Communities to identify and facilitate a range of different community development activities in each community. We also promote these opportunities to CDP participants while helping them to understand what they need to do to continue receiving income support.
Engage and consult with CDP participants and community members to identify relevant WfD activities in the community. Supervise, support and encourage CDP participants in Work for the Dole (WfD) activities.
Contribute to the development of work skills and work habits of CDP participants through mentoring, training and support. Carry out relevant administrative tasks and assist with documentation of processes for WfD activities.
Identify and implement appropriate and approved incentives to support attendance at WfD activities. Complete and distribute timesheets for WfD activities occurring in your community and forward to Perth office for processing on CDP IT system.
Investigate and perform follow up actions to determine reason(s) for non-attendance at CDP activities. Where possible, incorporate language, literacy and numeracy training for CDP participants into your CDP activities.
Develop and implement project activity plans, budgets and risk assessments for the WfD activities you will be managing. Review health and safety requirements on a daily basis.
Ensure CDP participants involved in your WfD activities are aware of health and safety procedures and their obligations. Organise tools, equipment and materials for your WfD activities.
Monitor spending in line with budget allocations and delegation limits. Allocate tasks to each CDP participant involved in your WfD activities.
Ensure your WfD activity sites are kept tidy and any potential hazards are eliminated or minimized.
Provide integrated case management for CDP participants, including face-to-face appointments and associated IT processes for:
- Direct registration of participants onto the ECSN IT system.
- Initial interviews with participants to inform them of their mutual obligations under CDP, to DHS and determine their participation requirements.
- Developing Job Plans in consultation with participants.
- Initial and ongoing contact appointments with participants to review their progress and determine what assistance they require.
- Referrals to relevant job vacancies, Work for the Dole activities and any other relevant services. and
- Managing participant attendance at Work for the Dole activities.
Provide assistance to CDP participants accessing basic Centrelink services.
Liaise with the Perth office and/or General Manager, CDP about any case management-related issues. Encourage and support participants to participate in CDP in accordance with their obligations and Job Plan.
Ensure accurate, appropriate and timely recording of attendance or non-attendance at appointments in the relevant IT system. Liaise with internal and external stakeholders to maximise job seeker outcomes.
Support participants into paid employment and conduct appropriate post placement support to enhance sustainability of employment. Maintain files, file notes, timesheets, activity lists and relevant forms for participants on your case load to ensure contractual compliance.
Maintain a sound level of understanding of CDP, and compliance with CDP contractual requirements, policies and programme guidelines. Supervise and assist CDP participants in office and administrative related functions.
Provide all reasonable assistance to Department of Human Services (DHS) or Centrelink, in accordance with organisational guidelines and Centrelink Agency contracts.
Travel to other Ngaanyatjarra Communities and provide outreach CDP case management services
Ensure compliance with OH&S requirements.
Other duties as directed by management.
Conduct regular CDP community consultations with community members and other relevant stakeholders.
Maintain skills and knowledge in all areas of CDP by research and attending relevant learning and development activities.
Develop links between CDP participants and employers in your community.
Identify, manage, mentor and support locally employed CDP Leading Hands or General Hands employed under CDP in your community. Keep communications open with management and other CDP staff regarding current activities and upcoming activities.
Ensure compliance with OH&S requirements. Other duties as directed by management.